bed99 Terms and Conditions

1.1 Acceptance of Agreement

By registering on or continuing to use the bed99 platform, you acknowledge that you have fully read, understood, and agreed to comply with these terms and conditions. These terms must be read together with bed99's privacy policy and responsible gaming policy.

1.2 Right to Amend

bed99 reserves the right to amend these terms and conditions at any time. Changes take effect immediately upon publication on the website. Registered members will be notified of significant changes by email where possible. Continued use of the platform after an update constitutes acceptance of the revised terms.

1.3 Language and Interpretation

These terms and conditions have been prepared in Bengali. In the event of any interpretive dispute, bed99's decision shall be considered final.

2.1 Eligibility Requirements

To register with bed99, you must meet the following conditions:

• You must be at least 21 years of age.
• You are not located in a jurisdiction where online gaming is completely prohibited.
• You are creating an account voluntarily and on your own behalf.
• Your account has not previously been cancelled or banned by bed99.

2.2 One Account Policy

Only one account per person is permitted. Operating multiple accounts using the same person, the same device, the same IP address, or the same payment method is strictly prohibited. If this rule is violated, all associated accounts will be closed and funds held may be forfeited.

2.3 Accuracy of Information

All information provided at the time of registration must be completely accurate, truthful, and up to date. bed99 reserves the right to immediately suspend an account if false or incomplete information is provided. bed99 may request documentation at any time to verify identity.

2.4 Account Security

It is entirely your responsibility to keep your username and password confidential and to ensure the security of your account. You will be held responsible for any activity carried out through your account. If you suspect unauthorised access, notify the bed99 support team immediately.

3.1 Deposit Terms

The minimum deposit amount on bed99 is ৳200. Accepted payment methods are bKash, Nagad, Rocket, and bank transfer. Deposits generally take a few minutes to appear in your account. If there is a delay or error in a transaction, please contact the support team.

3.2 Withdrawal Terms

The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 5 to 30 minutes. Withdrawals may only be possible via the same payment method used for the deposit. If there is an active bonus on your account, wagering requirements must be met before withdrawal.

3.3 Third-Party Payment Prohibition

Depositing or withdrawing using a payment account or bank card registered in another person's name is strictly prohibited. If such a transaction is identified, the transaction will be cancelled and the account may be restricted.

3.4 Currency

All transactions on the bed99 platform are conducted in Bangladeshi Taka (BDT / ৳). Prevailing exchange rates may apply for transactions in foreign currencies.

4.1 Welcome Bonus

New members can receive a 200% bonus on their first deposit of up to ৳8,000. A 25x wagering requirement applies to this bonus. This means withdrawals can only be made after placing bets totalling 25 times the bonus amount. The welcome bonus is applicable only once per account.

4.2 General Bonus Terms

• Bonuses may only be used for placing bets on the bed99 platform — they cannot be withdrawn directly.
• Any attempt to claim bonuses using multiple accounts or different identities will result in the bonus being cancelled.
• If a bonus is used on games other than those approved, the wagering requirements may be adjusted.
• The validity period of a bonus will be stated in the terms of the relevant offer.
• bed99 reserves the right to modify or cancel any bonus offer at any time.

4.3 Bonus Abuse

Any attempt to abuse or manipulate the bonus system (such as arbitrage betting or coordinated use of accounts) will result in immediate account cancellation, and the associated bonuses and winnings will be forfeited.

5.1 Fair Play Obligation

All players on bed99 must participate honestly and fairly. Using any software, bots, automation tools, or other technological advantages to play games is prohibited. bed99 reserves the right to conduct an investigation if suspicious activity is detected.

5.2 Prohibited Activities

The following activities are strictly prohibited on the bed99 platform:

• Conducting fraudulent, manipulative, or deceptive activities.
• Using the platform for money laundering or concealing the source of illegal funds.
• Misconduct or harassment towards other players.
• Exploiting technical vulnerabilities or errors in the platform.
• Attempting to gain unauthorised access to another player's account.

5.3 Technical Issues

If a game is interrupted due to a software or hardware fault, bed99 will resolve it in accordance with standard procedures. bed99 reserves the right to subsequently correct or cancel any reward or bonus incorrectly awarded due to a technical error.

6.1 VIP Tiers

The bed99 VIP program has four tiers:

• Bronze: Weekly cashback of up to 0.2%.
• Silver: Weekly cashback of up to 0.5%.
• Gold: Weekly cashback of up to 0.8%.
• Platinum: Weekly cashback of up to 1.0%.

There is an opportunity to advance to higher tiers based on regular activity and loyalty to the platform.

6.2 Cashback Applicability

Cashback is calculated based on the net loss for the week. The cashback amount is credited directly to your account and may be withdrawable subject to meeting specific wagering requirements. bed99 reserves the right to change cashback rates and eligibility terms at any time.

7.1 Data Collection

bed99 collects your personal information during registration, transactions, and use of the platform. This information is used solely for operating the service, verifying identity, preventing fraud, and meeting legal obligations. For more details, please read our Privacy Policy.

7.2 SSL Protection

All data on the bed99 platform is secured through SSL encryption. Your financial information and personal data are not sold or transferred to third parties. If it becomes necessary to share information with a third party, this will only be done on the basis of legal obligation.

7.3 Identity Verification (KYC)

bed99 may at any time request a national identity card, passport, or other official documents for identity verification. If the required documents are not provided within the specified time, the account may be temporarily suspended. This process is carried out to ensure member security and financial integrity.

8.1 Setting Personal Limits

bed99 provides every member with the ability to set their own deposit, betting, and loss limits. Play responsibly and do not place bets beyond your financial means. If you suspect a gaming problem, contact our support team immediately.

8.2 Self-Exclusion Feature

Any member may apply to self-exclude their account for a specified period. To learn more about this feature, visit our Responsible Gaming page or contact the support team.

8.3 Protection of Minors

bed99 follows a strict policy on participation by minors. No one under the age of 21 may create or use an account. The account holder must ensure that minors do not have access to their device or account.

9.1 Service Availability

While bed99 makes every effort to ensure uninterrupted service on the platform, temporary disruptions may occur due to technical issues, maintenance, or third-party problems. bed99 will not be liable for any losses arising from such situations.

9.2 Betting Outcomes

All gaming activities are conducted using verified random number generator (RNG) technology and are entirely chance-based. bed99 cannot guarantee specific outcomes of bets and will not be liable for financial losses related to betting.

9.3 Third-Party Services

bed99 relies on third-party game providers (including Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, and others) and payment providers. bed99 will not be liable for losses caused by technical issues with third parties.

10.1 Closure at User Request

Any member who wishes to close their account may notify the support team. It is recommended that all ongoing bets are settled and any withdrawable funds are withdrawn before submitting a closure request.

10.2 Restrictions by bed99

bed99 may immediately suspend or close an account for any of the following reasons:

• Serious violation of the terms and conditions.
• Fraudulent or deceptive activities.
• False identity or provision of incorrect information.
• Suspicion of money laundering.
• Deliberate abuse of the bonus system.

10.3 Forfeiture

If evidence of the above prohibited activities is found, bed99 reserves the right to forfeit the balance, bonuses, and winnings of the associated account in whole or in part.

11.1 Contact Methods

bed99 provides 24/7 live chat support in Bengali. For any questions, complaints, or support needs, please contact us via live chat or email: [email protected].

11.2 Complaint Resolution

After receiving a complaint, bed99 will investigate and resolve it within a reasonable time. The resolution time may vary depending on the complexity of the matter. The decision provided by bed99 following a review of all available information will be considered final.

12.1 Entire Agreement

These terms and conditions, the privacy policy, and the responsible gaming policy together form the complete agreement between bed99 and the user. No other oral or written agreement outside of these documents is acceptable.

12.2 Severability

If any part of these terms is found to be invalid or unenforceable, the remaining terms will continue to be fully effective.

12.3 Waiver

bed99's failure to exercise its rights in any particular instance shall not be considered a waiver of those rights in the future.

12.4 Contact

For any questions regarding these terms and conditions, please contact our support team:

Email: [email protected]
Live Chat: Available 24/7 via the website