Responsible Gaming at bed99:
Stay in control, stay in fun
Gaming is for enjoyment — not for stress. bed99 is committed to keeping you informed and safe. For players aged 21+ only.
Our Commitment
bed99 believes that online gaming is a form of entertainment — it should never be a source of financial or mental stress for anyone. We are committed to creating a safe, transparent, and responsible gaming environment for players in Bangladesh.
Responsible gaming means more than understanding your budget — it also means staying aware of your time, emotions, and decisions. We give every player the opportunity to set their own limits and all the tools they need to keep gaming enjoyable at all times.
If you ever feel that gaming is getting out of control, our 24/7 Bengali live chat support team is always here for you. Asking for help is not a sign of weakness — it takes courage.
Gambling can become addictive. If you feel that gaming is affecting your daily life, relationships, or financial situation, please contact our support team right away.
For players aged 21 and above only
Accounts for minors are prohibited. You must be at least 21 years old to use bed99's services.
Key Responsible Gaming Tools
bed99 gives you full control over your own gaming experience. Use the tools below to stay informed and safe at all times.
Deposit Limit
You can set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately, and to increase it you must wait 7 days.
Session Time Limit
Decide in advance how long you want to play in each session. Once the set time has passed, the system will automatically alert you and give you the option to log out if needed.
Self-Exclusion
If you feel you need a break, you can close your account for as little as 30 days or permanently. Opening a new account is not allowed during self-exclusion.
Loss Limit
Set the maximum amount you are willing to lose within a given period. Once the limit is reached, you will automatically be stopped from playing.
Time-Out (Cooling-Off)
You can take a time-out from 24 hours up to 6 weeks. During this period, logging in or making any transactions on the account will be completely blocked — entirely voluntary and immediate.
Support in Bengali
Our specialist support team is available seven days a week, twenty-four hours a day, ready to answer any of your questions in Bengali via live chat. Your privacy is fully protected.
How to Apply Self-Exclusion
The self-exclusion process at bed99 is simple and immediate. Follow the steps below:
Log in to your account
Sign in to your bed99 account and go to your profile settings.
Find the "Responsible Gaming" section
Click on the "Responsible Gaming" tab within your account settings.
Choose your self-exclusion period
Select 30 days, 60 days, 6 months, 1 year, or permanent — whichever suits your needs.
Confirm
Your request will take effect immediately after confirmation. Our team will send you a confirmation message by email.
Get support
Contact us directly via live chat if needed — our team will help you through the entire process.
Signs of Problematic Gaming
Be honest with yourself. If you notice any of the following signs, seek help:
- Tendency to place more bets to recover lost money (Chasing Losses)
- Lying to family or friends about gaming
- Wanting to stop playing but being unable to
- Work, family, or social life being harmed because of gaming
- Borrowing money or spending savings to play
- Feeling restless, irritable, or anxious when not gaming
- Feeling the need to place increasingly larger bets to get the same level of excitement as before
- Turning to gaming to cope with low mood, loneliness, or stress
Age Verification and Financial Controls
Age Verification
At bed99, the age of every user is verified when opening an account. Registration cannot be completed if you are under 21 years old. We are fully committed to protecting minors from gaming.
- Confirm your age with a national ID card or passport
- Additional documents may be requested in suspicious cases
- Withdrawals cannot be made until verification is complete
Deposit and Withdrawal Limits
Sticking to your own budget is an important part of responsible gaming. Our platform has set limits for everyone:
- Minimum deposit: ৳200 (all methods)
- Minimum withdrawal: ৳500
- Withdrawal time: 5 to 30 minutes
- Personal deposit limits can be reduced at any time
Protection of Minors
Keep your account safe from younger members of your household. Follow the steps below:
- Never share your password
- Avoid logging in on public or shared devices
- Do not use auto-saved passwords in your browser or app
- Always log out after use
The Reality of Betting
Some important facts about gaming that every player should know:
- Money lost cannot always be recovered
- Gaming is not a reliable source of income
- Every round is completely independent — previous results do not affect the next one
- Play calmly without making decisions driven by emotion
Need help? We are here
The bed99 support team is always here for any concerns or issues related to gaming. Do not wait to ask for help.
Live Chat
24/7 live chat support in Bengali. Get an immediate response to any issue.
[email protected] — write to us by email for confidential matters.
Account Protection
Talk to our team for direct help with self-exclusion or setting limits.
Read the FAQ
Find answers to common questions about responsible gaming on our FAQ page.
Common Questions & Answers
Play with awareness,
enjoy the fun
Gaming at bed99 is for entertainment only. Enjoy slots, cricket betting, or casino — all responsibly. We are always here for you with any issue.